Our Returns and refunds policy

Our 7 days guarantee means that if for any reason you are unhappy with your purchase, you can return it to us within 7 days of the date you received the item and we will issue a full refund for the item.

You can return the items purchased within 7 (seven) days of receipt of product. Please ensure that you return the product unused with all tags and original packing intact (Returnable Item).

In cases where you receive an item you want to return, you need to raise a request within 7 (seven) days of receipt of the product ordered by you and also ship the product (with its original packaging) back to us within the said 7 (seven) days of receipt of product, together with a copy of the invoice issued by us. After the expiry of the specified time period the claim will however be considered time barred and we shall assume no responsibility or liability thereafter.

Upon receipt of the product, we may refund the entire amount paid by you towards cost of the product, within a period of 30 (thirty) days of receipt of a valid intimation from you and the product, provided that the product is a Returnable Item.

Where shipping costs were applied, 100% of the product cost will be refunded except for the shipping costs incurred on shipping the product to you. In case of a free shipping order, 100% of the product cost will be refunded. Return shipping charges is be borne by you.

Refund will be carried out by reverse your online payment in a similar fashion.

Please be advised that we do not guarantee the refund payment processing time of third parties/banks etc. Any delays that occur as a consequence will not be our responsibility; however we will provide all assistance to expedite the same.

Following products shall NOT be eligible for return or replacement:

  • Products damaged
  • Any products which has been used or opened

 

In case of any queries, please write to our customer care on info@tannermedico.com

How do I return the item?

In case the product has been delivered, please get in touch with us at info@tannermedico.com and our customer care team would explain you with the return process.

Use the below address for returned items:

TannerMedico A/S
DTU Science Park
Agern Alle 3
2970 Horsholm
Denmark

FAQs

You do not need a prescription to buy Asonor.
In most countries you can buy Asonor at your local Pharmacies or you can order Asonor online safe and easy here.

One should use Asonor every evening before going to bed. Please avoid eating, drinking or brushing your teeth after taking Asonor, as this will reduce the effectiveness of the product.

Tilt your head back and pump into each nostril until you can feel the solution in your throat. Usually, 4 to 6 pumps in each nostril are sufficient. The liquid solution should not remain in the nose, as the effect takes place once it can be felt in the throat.

The pump delivery system has been designed to work in any direction for easy application and deliver a “jet-stream” of the solution rather than a spray or atomization (which other nose drops products use) to avoid the solution staying in the nose.

Generally, Asonor will be effective from the first night, but in rare cases the effect will not take place for up to 14 days after beginning of use.

See the Asonor how-to-use Video:

Asonor effectively removes the cause of snoring. It is an easy and simple treatment, which relieves you from many if the nuisances snoring causes. Asonor lubricates and softens the mucous membranes in the throat, whilst also slightly tightening the musculature in the throat. This means that breathing becomes easy and unobstructed, and furthermore prevents the dry mouth that many snorers complain about in the morning.

With 4 to 6 pumps in each nostril before going to bed, the effect of the treatment will normally begin to abate after 7 to 8 hours.

If the effect starts to abate earlier or to prolong the effect, increase the dosage to 6-7 pumps in each nostril.

Yes, everyone can use the product.

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